ABAC ODI JOURNAL Vision. Action. Outcome

Editorial

2025-04-21T07:02:22+00:00

The Editorial Team presents the 2^nd issue of Volume 12 of the ABAC ODI Journal Vision. Action. Outcome.

This issue has 18 articles from authors who shared knowledge on valuable and quality topics and processes. The articles used various research designs such as quantitative research, mixed method and qualitative research, and action research on topics related to organization development and management, hotel and tourism management, educational leadership and management, technology and teaching processes, technology education management, change management and sustainability of teams and organizations. The studies represent a myriad of organizational contexts from several countries. It is our hope that the published articles will contribute valuable new knowledge in terms of innovative insights and applied learning experiences.

We appreciate the authors who have published the journal. We also extend our gratitude to the Editorial Advisory Board, Editorial Board, and the Editorial Team together with all our experts who serve as peer reviewers for their continuous support and engagement in ensuring that this journal continues to develop as an international knowledge sharing hub of scholarly contributions of researchers on academic information ,inquiry , research , updates and best practices in the multi-disciplinary field organization development, management , leadership and related social and human sciences.

Furthermore, the journal will have three issues per year starting April 2025. Issues will be January to April, May to August , September to December.

An Organization Development Intervention to Improve Teacher Innovative Behavior in School of Management - A Case Study of Zhanjiang University of Science and Technology

2024-12-02T06:59:12+00:00

University teachers’ innovative actions significantly contribute to the development of students’ creative abilities and directly impact educational outcomes, research quality, and student growth. This study aims to improve the current state of creative self-efficacy, job autonomy, knowledge sharing, perceived organizational support, and teacher innovative behavior. The study also aims to design and implement practical Organization Development Interventions to foster teacher innovation. It examines the changes in teacher innovative behavior before and after the ODIs, as well as investigates the interconnections among creative self-efficacy, job autonomy, knowledge sharing, perceived organizational support, and teacher innovative behavior. A mixed research method was employed, with 70 full-time teachers from Zhanjiang University of Science and Technology’s School of Management serving as the sample for a four-month intervention. The research utilized both questionnaires and interviews as data collection instruments. The analysis revealed significant differences between Pre-ODI and Post-ODI in both independent variables (creative self-efficacy, job autonomy, knowledge sharing, perceived organizational support) and the dependent variable (teacher innovative behavior). The data analysis results corroborate the existence of positive relationships between creative self-efficacy, job autonomy, knowledge sharing, perceived organizational support, and their influence on fostering teacher innovative behavior. The study revealed the impact of elements such as innovative self-efficacy and job autonomy on the innovative behaviors of university teachers, while also testifying that such behaviors can be effectively enhanced through rationally designed Organizational Development Interventions (ODI). The findings offer valuable insights for research in areas including higher education administration, policy formulation for teacher development, and the optimization of teacher training design.

A Model For Enhancing Teachers Leadership Competencies In Higher Vocational Colleges In Weifang City, China

2024-12-09T03:33:00+00:00

Teacher leadership has received much attention in recent years in both Chinese and Western educational circles. It is an essential factor that affects teacher development, schooling, and student success. This study aimed to develop a model to enhance teachers' leadership competencies in higher vocational colleges in Weifang China. The study used qualitative and quantitative methods, and the subjects were teachers in higher vocational colleges in Weifang, China. Firstly, the systematic literature method was applied to sort out and analyze the teacher leadership competencies that teachers in Chinese higher vocational colleges should possess to summarize the eight competencies of teacher leadership in Chinese higher vocational colleges: Reflective Practices, Personal Effectiveness, Interpersonal Effectiveness, Communication, Continuous learning and education, Group Processes, Adult Learning, Technological Facility. A questionnaire was administered to teachers using random sampling, and 497 valid questionnaires were received. The questionnaires were then analyzed using the Priority Needs Index Analysis to find the teacher leadership competencies that need to be prioritized for development. Based on the results of the study combined with the theory of teachers' professional development, the researchers developed a leadership competency enhancement model and professional development activities for teachers in higher vocational colleges in Weifang, China, which were validated by experts.

Key Factors that Trigger Job Satisfaction and Their Implications on Employees’ Performance: A Case Study of ABC Company in the Democratic Republic of the Congo

2024-09-14T14:40:54+00:00

In recent years, the mining industry has played a significant role in job creation, technological advancements, global trade, and economic growth and development. This research seeks to identify and study the factors that trigger job satisfaction and their implications on employees’ performance in the mining industry of ABC company in the Democratic Republic of the Congo. With a population of 301 and a sample size of 243, the researchers gathered data and information from staff level employees at ABC company in Congo. The research applied both quantitative and qualitative methods. A quantitative survey questionnaire and interview questions were derived and adapted from existing literature using the Appreciative Inquiry Model (AI). The quantitative data were analyzed using descriptive statistics, along with multiple and simple linear regression, while qualitative data were analyzed through content analysis by thematic coding to identify key themes. This study intends to shed light on the impact of four independent variables: Leadership style, organizational culture, safety, compensation, on job satisfaction which impacts employees' performance. The findings indicate that job satisfaction significantly impacts employee performance and the organizational culture, safety, and leadership style in the current state impact job satisfaction. The researchers identify areas of limitation and make recommendations for future studies.

Key Strategies for Employee Engagement Enhancement Initiatives - A Case of Monthly Employees of the Private Seafood Manufacturing Company

2024-09-22T11:47:34+00:00

Employee engagement is critical for driving organizational performance, reducing turnover, and promoting employee well-being. This study focuses on identifying the key factors influencing employee engagement in a private seafood manufacturing company in Thailand. A mixed-method approach, combining both quantitative surveys and qualitative management interviews, was employed to gather insights from 259 employees from monthly employees out of the total population of 748 people based on the selected working location. Key findings indicate that recognition, well-being, and collaboration are significant factors affecting employee engagement, with recognition being the most influential. While company culture and leadership were explored, they showed no significant impact in this context. Based on these findings, strategic recommendations were proposed to enhance employee engagement through tailored recognition programs, work-life balance initiatives, leadership development, and the integration of technology to improve communication and productivity. These strategies aim to create a sustainable work environment that fosters employee satisfaction and long-term business success. Future research could expand the scope to explore engagement factors among daily employees and across different industries.

Key Insights to Build Strategy for Collaboration as An Organizational Practice -A Case Study of a Professional Service Firm in Thailand

2024-09-24T02:30:41+00:00

This study focuses on creating a strategy for building a strategy for collaboration as an organizational practice based on insights on work flexibility, meaningful work, self-transcendence, communication, trust and collaboration. The study aimed to design the a strategy for collaboration as organizational practice based on the common themes from the interviews . This qualitative research utilized questionnaire using the Appreciative Inquiry model for open-ended questionnaire and one-on-one interview with total 15 participants. Content analysis was used to generate themes from interviews which the results showed that the straightforward and honest communication, respect of identity and opinion of others and ability to express opinions, empowerment and delegation, integration of value between work and life, and connection are the common themes in designing strategy for collaboration as an organization practice for this professional firm.

Developing Strategies to Enhance Employee Retention at Assumption Learning Loft, Myanmar

2024-09-30T02:20:43+00:00

In many industries, especially education institutions operating in politically and economically unstable environments like Myanmar, employee retention is still a major concern. This study what makes Assumption Learning Loft (ALL), Myanmar an employer of choice for training centers that struggle to keep teachers on staff even with their competitive pay, great professional development possibilities, and first-rate facilities. To investigate important retention elements Interpersonal Relationships, Career Development, Perceived Organizational Support, and Employee Retention, in-depth interview with eight employees were done using a qualitative research approach based on the Appreciative Inquiry (AI) model. Numerous factors, including economic instability, rivalry from newly established private schools, and the allure of chances overseas, were found to have an impact on retention. It is recommended that a positive workplace culture be fostered by implementing a mutual respect culture and a recognition and reward system; that professional growth be supported by establishing clear career pathways and enhancing regular training programs; and that competitive compensation be ensured by conducting structured salary reviews. Crucial tactics to increase retention were also emphasized, like fortifying open lines of communication and establishing clear promotion and compensation guidelines. These findings give practical methods to improve staff stability and organizational productivity in difficult conditions, and they offer a valuable framework for Assumption Learning Loft (ALL) and other educational institutions facing comparable issues.

Key Perspectives to Enhance Employee Retention: A Study on Leadership, Compensation, Career Development, and Work Environment at ABC Company

2024-09-14T14:36:23+00:00

Employee retention is a critical issue for many organizations. This study focuses on exploring and developing a strategic plan for enhancing employee retention of the current and former employees of ABC Company in Thailand. The researchers collected and analyzed data from both current and former employees of ABC company, a legal service medium-sized business, by interviewing 7 organizational members. The researchers applied a qualitative method by creating interview questions and conducting interviews with seven participants, selected through purposive sampling, which allowed for a diverse representation of current and former employees from different departments within ABC Company. The data collected from these interviews were then analyzed using thematic content analysis, which helped identify key themes related to leadership, compensation, career development, and work environment. Employees reported dissatisfaction with leadership based on favoritism and a lack of advocacy. To address this, leadership development programs focused on equitable treatment and employee-centric approaches are recommended. Compensation, particularly health benefits and bonuses, was found to be inadequate, suggesting a need for a comprehensive review and improvement of the benefits package. Career development opportunities were limited, with unclear promotion paths and insufficient mentoring. Implementing structured career development programs and clear advancement paths is crucial. Lastly, the toxic work environment, driven by office politics and poor communication, requires a cultural shift toward transparency and employee engagement. Addressing these areas can significantly improve employee retention.

Enhancing Employee Well-being at Alta Company in Wenzhou, China

2024-09-14T08:37:27+00:00

This study investigates key factors influencing employee well-being at Alta Company, a garment manufacturer in Wenzhou, China, with a workforce of 45 employees exporting to Europe, the USA, and Russia since 2005. The research identifies critical issues including work intensity, stress, self-acceptance, and leadership styles that affect staff welfare. A qualitative approach was used, including interviews with 10 employees and data analysis, to explore the identified factors. This study aims to provide actionable insights for enhancing well-being strategies within the organization. It emphasizes the need for a supportive work environment that prioritizes both mental and personal health of employees. The research findings advocate for leadership practices that promote collaboration and empowerment, sharing authority with employees rather than adhering to a strict hierarchical approach. These findings suggest areas for improvement that could foster a more positive and productive workplace culture at Alta Company, prioritizing employee health, satisfaction, and personal growth to achieve a more successful and sustainable organization. The recommendations as the strategies for improving employee well-being include adjusting work schedules and day-off policies to improve work-life balance and organizing team activities to bolster colleague relationships.

Impact of Transformational Leadership on Coworker Support, Organizational Commitment, and Work-Life Balance: Enhancing Job Satisfaction and Reducing Emotional Exhaustion Among Employees of Major Retail Companies in Bangkok, Thailand

2024-09-01T11:18:50+00:00

This study investigated the impact of transformational leadership on coworker support, work-life balance, and organizational commitment, thus enhancing job satisfaction and reducing emotional exhaustion among employees in major retail companies of Bangkok, Thailand. The proposed model was based on the theoretical evidence of social exchange theory (SET) and the social identity theory (SIT). The SET posits that when one person receives a favor from another, he tends to reciprocate it to the other person. Social identity theory (SIT) theory, on the other hand, proposes that when a person identifies himself as a member of the organization, he will be more committed to the organization’s goal. A self-administered questionnaire was distributed among 433 employees in major retail companies in Bangkok. Multiple Linear Regression analyses were used to test the hypotheses for analysis. Findings revealed that transformational leadership has a significant influence on increasing work-life balance, coworker support, and organizational commitment among employees while coworker support and work-life balance significantly increase organizational commitment. Coworker support was also found to reduce emotional exhaustion. Finally, organizational commitment causes a significant increase in job satisfaction and reduces emotional exhaustion.

Experiential Tourism Marketing to Create a Memorable Experience for International Tourist in Bangkok

2024-10-11T01:13:48+00:00

This study explores the role of experiential tourism marketing in creating memorable experiences for tourists in Bangkok, Thailand. The research aims to identify key components contributing to unique and memorable tourism experiences (MTEs), the influence of social media marketing, and the importance of cultural exchanges in enriching tourists' experiences. Primary data were collected using a purposive sampling technique through comprehensive in total, 20 interviews were conducted in English, at which point theoretical saturation was reached, providing insights into their perspectives on the factors that enhance their travel experiences. To analyze the qualitative data, a systematic approach involving labelling, open coding, and axial coding was used. In the labelling phase, key concepts and phrases were identified from the interview transcripts. Open coding was then applied to categorize the data into distinct themes, while axial coding helped to establish relationships between these categories. The findings highlight that tourists value eco-friendly practices, cultural immersion, and personalized experiences, all fostering deeper connections and long-lasting memories. Social media platforms, particularly Instagram and TikTok, play a significant role in shaping tourists' itineraries by providing reviews and recommendations from influencers. Additionally, there is a growing trend toward niche tourism experiences and community-based tourism that cater to individual interests. The study underscores the importance of leveraging authentic cultural engagement and user-generated content through social media to strengthen Thailand's position as a premier destination for memorable tourism.

Enhancing Guest Satisfaction Through Service Leadership, Customer Relationship Management, and Employee Engagement in Luxury Hotels in Bangkok and Yangon

2024-10-06T08:08:59+00:00

Growing competition in the hotel industry demands enhanced customer relationship management, employee engagement, and service leadership. This study investigates the importance of service leadership, CRM techniques, and employee engagement on guest satisfaction in selected hotels located in Bangkok and Yangon. Key findings from interviews conducted with ten participants across four luxury hotels revealed that CRM-enabled individualized guest services, service leadership, and employee engagement, significantly contribute to enhancing guest satisfaction. The study highlights the crucial role of CRM and employee engagement in managing interactions with guests and suggests strategies for increasing employee engagement. These insights provide strategies for maintaining a competitive edge in the rapidly evolving hospitality industry and fostering long-term guest satisfaction.

The Relationship between Trait Mindfulness and Turnover Intention Mediated by Burnout and Job Satisfaction among Flight Attendants in the Middle East

2024-10-10T01:57:14+00:00

This study explored the effect of trait mindfulness on turnover intention mediated by burnout and job satisfaction among flight attendants working with airlines in the Middle East. A quantitative approach was employed, surveying 127 flight attendants working in various airlines in the Middle East using convenient sampling method. The participants were recruited through social media platforms over the duration of ten weeks. Four questionnaires were utilized in this study, which were Five-Facet Mindfulness Questionnaire (FFMQ-15), Oldenburg Burnout Inventory (OLBI), Job Satisfaction Survey (JSS), and Turnover Intention Scale (TIS-6). The data was analyzed by applying path analysis via multiple regression. The study found a direct negative correlation between trait mindfulness and turnover intention. There was an inverse relationship between trait mindfulness and turnover intention. Furthermore, the finding indicated an indirect relationship between trait mindfulness and turnover intention mediated by burnout and job satisfaction. However, trait mindfulness became a non-significant predictor of turnover intention when involving the other study variables, namely burnout and job satisfaction. Besides, the results indicated that job satisfaction was a mediator between burnout and turnover intention. Also, job satisfaction was not predicted by trait mindfulness. The study broadened the base of literature trait mindfulness in high-stress occupations and offered practical implications for airline management in promoting employee well-being and retention.

Mindfulness-Based Practices for Multicultural Meditation Practitioners to Develop Mental Well-Being

2024-09-30T02:40:02+00:00

This research investigates mindfulness-based practices for enhancing the mental well-being of multicultural meditation practitioners. The study is conducted in three phases with the following objectives: 1) To study the mental well-being circumstances and analyze the problems of multicultural meditation practitioners, 2) To develop the process of mindfulness-based practice for the mental well-being of multicultural meditation practitioners, and 3) To evaluate the process of mindfulness-based practice for the mental well-being of multicultural meditation practitioners. A mixed-methods approach was employed, combining qualitative research with quantitative pre- and post-test assessments and in-depth interviews. The research was conducted at Wat Thai Buddharam in Brisbane, Australia. The study involved 30 participants who were selected through purposive sampling. These individuals represent a wide range of cultural backgrounds, including various religions, languages, and ethnicities. The findings reveal that multicultural meditation practitioners face various psychological challenges, including stress, anger, and mental distress, despite their good health and financial security. The study developed a culturally sensitive mindfulness-based intervention, resulting in the "Mindfulness Wisdom and Loving-kindness" (MWL) program. This program, designed to enhance mental health and inner peace in multicultural settings, emphasizes inclusivity and diverse activities. The evaluation, using questionnaires and interviews, demonstrated significant improvements in participants' mental health, confirming the benefits of mindfulness practices tailored to diverse cultural backgrounds.

The Use of Javanese in EFL Classes: A Translanguaging Study in a Private University in Indonesia

2024-09-26T08:03:32+00:00

Realizing the potential of employing translanguaging in improving English as a Foreign Language (EFL) learning, scholars have done more studies on translanguaging in different EFL contexts in Indonesia. Most of the studies reported that regional languages are used in translanguaging, yet no particular research has been done on the use of regional languages. The current study aims to reveal teachers’ views on using the most spoken regional language in Indonesia, Javanese, in teaching English and to describe how the teachers use Javanese in their classes. Therefore, four English teachers from a private university in Central Java, Indonesia, were interviewed, and their classes were observed. The study found that all of the teachers have a positive attitude toward using Javanese, and they expressed three reasons for using the regional language: getting students ‘attention, building rapport with students, and expressing specific meaning. The study also found that the teachers' use of Javanese was limited to only serving interpersonal functions, marking relationships, social closeness, identity, and cultural values, not ideational or textual functions, which are more related to the delivery of the lessons. This finding suggests that Javanese as a source of language learning has not been used to its maximum potential

Pedagogical Translanguaging as An Interactional Strategy in Teacher-Student EFL Classroom Interactions: A Case Study in Yunnan Agricultural University, China

2024-09-01T11:20:30+00:00

Abstract

Pedagogical translanguaging involves educators deliberately and strategically using multiple languages within the classroom. This includes employing different languages for both input and output and planning strategies that utilize the linguistic resources present in students' entire language repertoire. This study aimed to investigate the use of pedagogical translanguaging in an English as a Foreign Language (EFL) classroom at Yunnan Agricultural University(YAU) to uncover the interactional strategies employed by the teacher to enhance classroom interactions. Fifteen hours of classroom video recordings and teacher's field notes were collected for conversation analysis (CA) within the self-evaluation of teacher talk (SETT) framework. The findings indicated that the teacher's talk aligned with the SETT grid across four pedagogical modes. The sequence of initiate (I), response (R), feedback (F), and scaffolding were frequently used in teacher-student interactions to achieve pedagogical goals. Translanguaging practices in teachers' talk mainly assisted with meaning-making and facilitated classroom interactions. Furthermore, the teacher adjusted the interactional strategies according to the different pedagogical goals and the situations while interacting with the students. The research suggests that using pedagogical translanguaging can enhance classroom interaction. However, further investigation is needed to improve its implementation and effectiveness in English language teaching and learning.

Teachers’ Perceptions on Competencies and Professional Development Options: A Case Study of a Private School in Bangkok

2024-08-22T07:45:51+00:00

This research examines teachers' perceptions of their competencies based on the Southeast Asia Teachers Competency Framework, identifies the specific professional development needs of teachers at a selected private school in Bangkok, and investigates the effectiveness of current professional development programs while gathering suggestions for improvements. A mixed-methods approach was employed, combining qualitative and quantitative data from a population sampling of 100 teachers during the academic year 2023-2024. Findings indicate that teachers perceive their competencies in four key areas: knowledge, continuous improvement, community engagement, and student facilitation at a high level. Teachers expressed a need to focus on creating a positive and caring learning environment. Specific professional development needs were also rated highly in ICT competencies, beliefs and attitudes, student learning outcomes, and classroom practices. The school administration is advised to allocate more resources for training in these areas. Additionally, teachers rated the effectiveness of current professional development programs highly, particularly for on-the-job learning, learning from others, and structured learning. Teachers highlighted participation in committees or project teams as exceptionally effective. The study concludes that enhancing professional development opportunities can improve teachers' competencies, thereby positively impacting student achievement.

Demotivation in Second Language Learning: Evidences from Some English Majors from a Public University in China

2024-09-28T01:51:45+00:00

Demotivation often plays a significant role in undermining the expected outcome in L2 learning. This study, under the guidance of the Complex Dynamic System Theory, explored L2 demotivation among some Chinese university undergraduate English majors and obtained evidences about the processes and patterns of its dynamic changes across three academic years. A mixed methods methodology involving the triangulation of a questionnaire survey on L2 demotivation, Graphs of L2 Motivational Trajectory Modelling and stimulated recall interviews was employed. A large proportion of the participants of the study were found to be with demotivation in L2 learning despite having received three years of specialized training in English. The trajectory modelling of the evolvement of the motivation and demotivation revealed that each participant has experienced certain degree of demotivation, but with unique trajectory and experiences. The amalgamation of the graphs that modelled the trajectories revealed several patterns within the L2 demotivational dynamism, based on which different types of L2 motivational profiles were also identified

Challenges Facing English Language Education in Myanmar: A Narrative Inquiry

2024-09-13T01:35:29+00:00

The civil disobedience movement (CDM) has reshaped Myanmar's future and profoundly altered its educational landscape. Amidst this upheaval, critical stakeholders, including administrators, the government, and teachers, struggled to maintain the essential foundation of the nation: education. Like people in other countries, the people of Myanmar aspire to improve their quality of life and education, particularly in learning English. This study employed a narrative approach, using narrative writing texts to explore the lived experiences of English teachers working in international and private schools during this period of instability. Through qualitative methodology, the study collected and analyzed personal stories, revealing the multifaceted challenges faced by these educators. Thematic analysis of the narratives uncovered a range of professional, personal, social, emotional, and legal challenges that deeply impacted their lives. Key themes identified include financial hardships, social isolation, emotional stress, legal threats, and the loss of qualified teachers, leading to a decline in teaching standards and student learning outcomes. By capturing the voices of these teachers through their narratives, the study highlights the complex and far-reaching effects of the CDM on Myanmar's education system.

Critical Thinking_Evaluating Claims and Arguments in Everyday Life:

2024-11-26T09:36:03+00:00

Perhaps many of us were taught clear thinking and writing skills in secondary school. However, reviewing syllabuses in a variety of programs at the undergraduate and graduate levels shows a lack of courses (philosophy logic and religion being exceptions) featuring this important area of learning and daily living. This book is remarkable for its scope of issues covered, and its explanations' depth and clarity. Extensive end-of-chapter exercises for both groups and individuals are provided. The edition under review was published in 1986 and is the only edition available in our Saint Gabriel Library. The latest available version is the 14^th edition, published in 2024 by McGraw-Hill is also a remarkable volume that encompasses the latest critical thinking skills and emerging social issues and technical support.