Published: 2015-01-23

Articles

Foreword

Executive Editor
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From Digital Divide to Global Digital Solidarity

Ioan Voicu
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Service Quality Improvement in Thai Retail Banking and its Management Implications

Chaisomphol Chaoprasert, Barry Elsey
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Discerning Beneath the TIPS of Management Iceberg

Perla Rizalina Tayko
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Appendix I- World Summit on the Information Society Geneva 2003-Tunis 2005

Ioan Voicu
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Appendix II-World Summit on the Information Society Geneva 2003-Tunis 2005

Ioan Voicu
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