The Relationship between Trait Mindfulness and Turnover Intention Mediated by Burnout and Job Satisfaction among Flight Attendants in the Middle East
DOI:
https://doi.org/10.14456/abacodijournal.2025.12Abstract
This study explored the effect of trait mindfulness on turnover intention mediated by burnout and job satisfaction among flight attendants working with airlines in the Middle East. A quantitative approach was employed, surveying 127 flight attendants working in various airlines in the Middle East using convenient sampling method. The participants were recruited through social media platforms over the duration of ten weeks. Four questionnaires were utilized in this study, which were Five-Facet Mindfulness Questionnaire (FFMQ-15), Oldenburg Burnout Inventory (OLBI), Job Satisfaction Survey (JSS), and Turnover Intention Scale (TIS-6). The data was analyzed by applying path analysis via multiple regression. The study found a direct negative correlation between trait mindfulness and turnover intention. There was an inverse relationship between trait mindfulness and turnover intention. Furthermore, the finding indicated an indirect relationship between trait mindfulness and turnover intention mediated by burnout and job satisfaction. However, trait mindfulness became a non-significant predictor of turnover intention when involving the other study variables, namely burnout and job satisfaction. Besides, the results indicated that job satisfaction was a mediator between burnout and turnover intention. Also, job satisfaction was not predicted by trait mindfulness. The study broadened the base of literature trait mindfulness in high-stress occupations and offered practical implications for airline management in promoting employee well-being and retention.
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