Enhancing Employee Performance through Organization Development Interventions: A case of Top J Intellectual Property Agency Company in Qingdao, China
Keywords:
Employee Performance, Employee Knowledge, Employee Skills, Employee Attitude, Employee MotivationAbstract
This study evaluates the impact of Organization Development Intervention (ODI) on employee performance at Top J Intellectual Property Agency in Qingdao, China, focusing on knowledge, motivation, skills, attitude, and overall performance. The research follows a structured three-phase process: pre-ODI diagnosis of current challenges, ODI implementation of tailored interventions, and post-ODI assessment of outcomes. Data collection utilized Appreciative Inquiry-based interviews and expert-reviewed questionnaires, with analysis through descriptive statistics and paired-sample t-tests.
The ODI activities, including structured training, coaching, and mentoring, aimed to enhance employee competencies. The sample included 66 employees with over six months of service, supplemented by insights from five in-depth interviews. Results demonstrate significant improvements across all areas, particularly in knowledge, motivation, skills, and attitude. These findings underscore the value of targeted ODIs in enhancing employee performance within competitive sectors like intellectual property, providing practical insights for similar industries seeking to foster workforce development and optimize performance.
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